Frequently Asked Questions
Answered by our health professionals
Osteopaths are covered by most Private Health insurance schemes. To be sure you are covered please consult your insurance policy. We have HICAPs facilities available for those with Private Health so you can automatically claim your treatment and only have to pay the gap.
Yes, Osteopaths are approved to treat patients under the following schemes:
- Department of Veterans Affairs (DVA)
- Transport Accident Commission (TAC)
- Motor Accident Authority (MAA)
- Chronic Disease Management (formerly known as Enhanced Primary Care – EPC)
We do require relevant supporting documentation for treatment to commence under these schemes.
Please make sure you let the receptionist know at the time of making the appointment that you are wanting to claim under any of these schemes.
No referral is necessary to come to our clinic.
Osteopaths spend 5 years studying full time at university completing both Bachelor and Masters degrees.
All our practitioners are members of our national body, Osteopathy Australia.
Osteopaths like to be thorough and hence our consults tend to take half an hour on average.
Depending on the area of your body requiring treatment, your Osteopath may ask you to undress to your underwear. We do supply gowns for females to wear as they see fit. It is important that you feel comfortable so you may wish to wear loose pants or a pair of shorts to change in to. Once you are on the table you will be draped with towels as appropriate.
It is advised that you arrive between 5 and 10 minutes prior to your initial consult as you are required to fill out a new patient and informed consent forms before treatment can commence.